Be More Productive
TAKE CONFERENCE CALLS TO THE NEXT LEVEL
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| Stay connected to remote workers and increase productivity by turning a regular call into a video call. |
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| Benefits for your business |
| When your customers call they expect a prompt response to their questions and problems. r@eTECH offers a suite of Cisco products specifically designed to help you connect more closely with your customers. We'll show you how you can resolve issues faster and deliver service 24/7 by bringing the right information to the right people at the right time. |
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With Cisco business solutions you will be able to:
- Access your business information from anywhere to quickly address customer problems
- Use a secure VPN to extend communications between your employees, customers, partners and suppliers
- Employ a range of devices to communicate with colleagues and customers via email, voicemail and instant messaging
- Combine you CRM system with your phone system giving you employees the ability to see a pop-up window with customer information on their phone and computer
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| How We Help you Increase Productivity |
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r@eTECH can help you bring the right people together to solve customers' problems quickly. You'll be able to get everyone on the same page. When workers communicate better they stay more productive. Here are a few things you'll need to get started:
A secure Cisco network foundation that combines voice, data, wireless and video in one network so your employees can be connected to the office no matter where they are working from.
CRM software that links directly with your phone system giving your employees a pop-up window with customer information on their desktop or phone so they have the information they need in front of them instantly.
Presence and call control features will let your employees know who is available and how they prefer to be reached to make sure your customers reach the right person as efficiently as possible.
Video telephony software and cameras will give you the ability to turn online meetings into video conference calls to help keep mobile workers more involved.
TIP: Call us at to discuss starting off with a basic network and over time you can add new capabilities to match your expanding business.
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| What We Do for Your Customers |
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We believe better collaboration between you and your employees will allow your company to do more with less while increasing efficiency. Here's how you can take your company's productivity to the next level:
Collaborate to solve problems - you're only a few clicks away from finding out who's available for an ad hoc meeting or conference call. Solve problems faster by accessing customer information from any location.
Show, don't tell - convert a regular phone call to a video conference the next time you're introducing a new product to a remote sales team.
Keep mobile workers in the loop - multiple channels of communication will ensure that your workers away from the office don't have to be away from the action.
TIP: Call us at to discuss starting off with a basic network and over time you can add new capabilities to match your expanding business.
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| What You Need to Increase Your Productivity |
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Let r@eTECH you with Cisco's suite of data, voice and video collaboration tools to help increase the overall productivity of your workplace. Here are a few of the components we suggest:
Cisco Unified Video Advantage - leverage video telephony with the Cisco Unified IP Phone 7900 Series and the Cisco IP Communicator.
Cisco Unified CallConnectors - your customer service team is sure to improve after integrating your phone system on your data network with customer relationship management (CRM) software and other applications designed to improve productivity
Cisco Unity Express and Cisco Unity Connection will ensure you never miss a call by offering a full-featured automated attendant, voicemail and integrated messaging at an affordable price. Speech recognition and advanced call routing options are also available.
Webex technology allows you to easily create Web meetings and utilize online collaboration tools to help you serve your customers better.
TIP: Call us at to discuss starting off with a basic secure, wireless network and over time you can add new capabilities to match your expanding business.
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| Increase Your Productivity |
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If you're ready to revolutionize your business with a dedicated Cisco network, r@eTECH is ready to help. Please call us at now to speak to one of our specialists or to find our office please click here.
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